You get all of the joy from a festival-like experience—music, entertainment, food, activities, unexpected surprises, connection, and relaxation—plus the learning and enrichment of a customer and community conference. As past Pendomonium attendees have put it…
- “I love the festival vibe. It has the value of everything a conference typically has but the environment makes it a bit more laid back and engaging, less stuffy, and not [overly] professional.”
- “It blends fun and entertainment with help and practicality. It isn’t just useful, or isn’t just fun. It’s both!”
- “The entire vibe of the conference was very upbeat and provided an atmosphere where you felt comfortable talking to and meeting new people.”
- “Learning and [engaging] with others in the business. Seeing coworkers. Entertainment. The food. It was all a lot of fun.”
One of the ways we’re upping the education ante this year is through add-on, in-person workshops you can add to your Pendomonium travel plans, happening the day before the festival officially kicks off. Let’s take a closer look at each course and what you can expect to learn.
Pendo Essentials Certification Course
When: Tuesday, October 17, 2023 | Full-day
Where: Pendo HQ | Raleigh, NC
Whether you’re new to Pendo or a seasoned pro looking to revisit your foundational Pendo skills, this full-day, immersive workshop is a perfect place to start. Usually offered on-demand through Pendo Academy, the add-on Pendo Essentials Certification Course at Pendomonium is a great opportunity to get hands-on training and guidance from the Pendo pros, while meeting other Pendo users who are solving similar challenges as you. You’ll learn:
- The best ways to set up your Pendo subscription—from collecting metadata to creating your staging environment
- Best practices for tagging features and putting your data to work
- How to build segments and target guides to specific groups of users
- How to create in-app guides and set up a robust Resource Center
- Tips for finding signal in the noise, using analytics to gain insights into user behaviors
Taking this course in-person is an amazing way to enrich your learning during Pendomonium, and a lasting investment in your career growth in product. After you’ve completed this course, you’ll have the foundation you need to take the Pendo Essentials Certification Exam, earn your badge of completion, and get your organization started on its Pendo journey on the right foot.
Pendo Admin Certification Course
When: Tuesday, October 17, 2023 | Full-day
Where: Pendo HQ | Raleigh, NC
Pendo Admin is designed for users with a strong working knowledge of Pendo. This course will give you insight and direction on how to build and manage any Pendo subscription, and will show you exactly what it takes to leverage Pendo to its fullest potential in your organization. Whether you work on the operational or strategic side of your business, you’ll get a hands-on deep dive into all aspects of what a successful Pendo implementation looks like, including:
- How to create an internal team structure
- How to manage subscription settings
- Best practices for tagging and guide governance
- How to build an analytics framework
- Tips for building a Pendo Center of Excellence within your organization
By taking this course in-person at Pendomonium, you’ll have the chance to meet other experienced Pendo users, get 1:1 help from implementation experts, and work through exercises you can apply directly to your Pendo instance. By the end of the day, you’ll have everything you need to optionally submit your work to earn your Pendo Admin Certification.
Mind the Product’s Product Management Foundations
When: Tuesday, October 17, 2023 | Full day
Where: Pendo HQ | Raleigh, NC
If you’re in the early stages of your product career or are looking to get back to the basics, the Product Management Foundations course from Mind the Product is for you. This course is designed to help you master the skills you need to excel in the craft of product management, build your confidence and help you develop a broader understanding of your role, and teach you skills for deepening product culture and alignment in your organization. The course will also cover:
- The product development lifecycle: What it is, and what tools and frameworks you can use to drive success at every stage
- How to determine and align stakeholders around shared goals
- Best practices for building and testing product hypotheses
- How to build and align teams around a solid product roadmap
- Skills to become a more effective product leader
[NEW!] Designing Your Launch Workshop
When: Tuesday, October 17, 2023 | 10:00am–12:00pm ET or 1:00pm–3:00pm ET
Where: Pendo HQ | Raleigh, NC
As your users, personas, and products become more feature-rich, your communications around each new product or feature launch also have to evolve. That means rethinking the way you educate and enable users. In this exclusive (and free!) two-hour workshop, Designing Your Launch, you’ll deep-dive into everything that goes into a successful feature launch—and learn how to design a plan to ensure you’re ready each time.
You’ll walk away with a tactical plan that covers:
- How to communicate feature launches and product updates
- Measuring success using product analytics and sentiment
- Best practices for capturing and incorporating customer feedback into your plan
We encourage you to come to this course with an upcoming product launch in mind so we can workshop your idea—and build a working plan—live. This is also a perfect activity for teams. Bring your colleagues to connect with other groups of talented product people from across industries.
Headcount for all of these Pendomonium add-on courses is very limited, and selling out fast. Be sure to register for Pendomonium ASAP to secure your seat and make the most of your time in our hometown of Raleigh, NC!
