In-app Guides

Stories from customers using Pendo’s in-app guides to drive feature adoption, provide contextual support, and onboard new users more effectively

Adoption
Workhuman
Making meaningful work even more rewarding
User Experience Human Resources
Adoption
HR Acuity
Driving AI adoption and content engagement in-app
Product Operations Human Resources
Product-led growth
CallRail
Driving upgrades and cross-sells with a single (in-app) click
MarketingProduct Sales / Marketing Technology
Customer experience
eVestment (part of Nasdaq)
Investing in efficient intake processes to accelerate client value
Enablement Financial Services
Product-led growth
Heartland School Solutions
Giving a beloved mobile app a new lease on life
Product Financial Services
Adoption
Scrive
Becoming data-driven to deliver better onboarding
Product Operations Automation
Adoption
Vertify
Letting guides drive your feedback strategy
Product Sales / Marketing Technology
Customer experience
Sawgrass
Putting product success into print
Enablement Manufacturing
Customer experience
Nelnet
Streamlining self-service in just a few clicks
Customer Success Financial Services
Customer experience
Looker
Democratizing data, one new user at a time
Customer Success Information Services
Adoption
RingCentral
Helping users help themselves
Marketing Cloud Computing
Adoption
Truckstop.com
Delighting customers for the long haul
Product Operations Shipping
Adoption
Design Pickle
Adding urgency to drive adoption
Product Marketing Creative Services
Adoption
Elsevier
Building a better publication process
User Experience Publishing
Customer experience
Splash
Getting personal with onboarding
Product Marketing Sales / Marketing Technology
Adoption
DonorDrive
Giving more to those who give back
Product Non-profit Services
Customer experience
PAR
Showcasing the full menu of product features
Customer Success Restaurant Management
Customer experience
Healthcare experience analytics provider
Maintaining user confidence through timely and tailored messaging
Product Healthcare
Adoption
Nelnet
Conquering the learning curve, one guide at a time
Customer Success Financial Services
Adoption
CreatorIQ
Getting straight to the source
Product Sales / Marketing Technology
Adoption
Calabrio
Finding a way through the ignored inbox
Product Contact Centers
Adoption
MineralTree
Putting new features on the main stage
Product Financial Services
Customer experience
Energage
Leveling up the onboarding experience
Customer Success Human Resources