What would trolls do?: A guiding principle for building responsible products

As product managers, we are trained to think about the edge-cases in our products. We let ourselves think about how our products would behave if a user lands on a page with no data, or has a really long name, or gets annoyed and starts rage-clicking a button. So why do we spend so little time thinking about how our products might actually be misused?

In this video, Emily Tate (Managing Director, Mind the Product) explains why product ethics is something that all companies—no matter how big or small—should be thinking about, and shares strategies to help you think through all possible scenarios before your next product or feature launch.