Tracks
Track 1:
Lead in product
Learn the skills needed to lead successful teams, the traits that will help next-gen product people excel in their careers, and the tools to get better at the work you do every day.
Track 2:
Build for a digital-first world
See how product helps drives digital transformation, explore product-led tactics to improve your digital experiences, and learn how to effectively manage change at scale.
Track 3:
Accelerate your Pendo initiatives
Deepen your Pendo skills, hear success stories, learn new ways to use Pendo in your organization, and get a closer look at what’s new and coming soon in our platform.
Track 4:
Drive workplace efficiency
Explore strategies for improving internal processes and workflows, driving adoption of employee-facing tools, and maximizing the value of your technology investments.
Track 5:
Prove product value
Find out how to use product data to make better business decisions, build stronger business cases for product investments and initiatives, and tell clearer value stories.
Tuesday 10/17
10:00 am – 5:00 pm
Full-day training courses (optional)
Wednesday 10/18
8:00 am – 10:00 am
Registration and Networking
10:00 am – 11:30 am
Opening keynote | Entering the age of intelligence
Todd Olson, CEO and Co-Founder, Pendo
Trisha Price, Chief Product Officer, Pendo
Brian Walsh, GM, Core Products and Platform, Pendo
11:30 am – 1:00 pm
Lunch
1:00 pm – 1:45 pm
Track 1: Lead in product
Stakeholders as students: Product management tips from a teacher
Suki Singh, Product Manager, Wiley
Track 2: Build for a digital-first world
Enabling the product-led motion, at scale
Brandon Runkel, Senior Marketing Operations Program Manager, N-able
Track 3: Accelerate your Pendo initiatives
Using Pendo to determine your product’s direction
Connor Kamp, Director, Advisor Solutions, Nasdaq Dorsey Wright
Track 5: Prove product value
Jared Howell, Product Line Manager, VMware Aria Cost Powered by CloudHealth
1:45 pm – 2:00 pm
Movement break
2:00 pm – 2:45 pm
Track 1: Lead in product
Cultivating empowered and data-informed product teams
Pawana Burlakoti, Head of Product, Global Intelligence and Analytics, S&P Global
Track 2: Build for a digital-first world
From brick and mortar to software: Accelerating digital transformation in a traditional business
Jesse Erdal, Director of Product Management, Merchandising Solutions, The Home Depot
Track 3: Accelerate your Pendo initiatives
Seeing is believing: The power of Session Replay for product teams
Kruti Carsane, Lead Product Manager, Pendo
Track 5: Prove product value
Andrew Chan, Director of Product Management, S&P Global
Joseph Holub, Director of Client Services, S&P Global
2:45 pm – 3:00 pm
Movement break
3:00 pm – 3:45 pm
Track 1: Lead in product
A Hitchhiker’s Guide to Product Advocacy
Robert Slaughter, Product Manager, Morgan Stanley
Track 2: Build for a digital-first world
Building a digital customer experience, guided by user insight
Colleen Knuff, Vice President, Product Management, Wolters Kluwer
Mustafa Kamal, Lead Technology Product Manager, Wolters Kluwer
Track 3: Accelerate your Pendo initiatives
How to take Discovery from an art to a science with Pendo
Niamh Jones, Senior Growth Product Manager, Pendo
Steve Cheshire, Senior Product Manager, Pendo
David Flowers, Product Designer, Pendo
Track 5: Prove product value
Overcoming the “DRIP” factor: Data rich, information poor
Travis Brown, Product Manager, Q2
Ryan Dobson, Senior Product Owner, Q2
3:45 pm – 4:00 pm
Movement break
4:00 pm – 4:45 pm
Track 1: Lead in product
Leading laterally: Actionable steps to become a stronger product leader
Christina Bourne, Director of Product, Growth, CallRail
Track 2: Build for a digital-first world
Going viral: Product-led principles to drive product virality and growth
Nichole Mace, Vice President, Product Growth, Pendo
Tyson Brown, Senior Product Leader of Growth and Activation, Calendly
Track 3: Accelerate your Pendo initiatives
Using Pendo In-app Guides to reduce dev dependencies and drive ROI
Jonathon Wilson, Senior R&D Software Systems Analyst, Medidata Solutions
Track 5: Prove product value
Sasha Morris, Director, Product Management, Relias
Joey Marchy, Product Manager, SS&C Advent
Rick Kadlac, Senior Manager, Product Analytics, WEX Inc.
Kat Noreen, Senior Value Consultant, Pendo
4:45 pm – 5:00 pm
Movement break
5:00 pm – 5:45 pm
Keynote: A fireside chat with Fraser Kelton
Fraser Kelton, VC, Spark Capital (Former Head of Product at OpenAI)
5:45 pm – 7:30 pm
Welcome reception
Thursday 10/19
8:30 am – 9:00 am
Breakfast and networking
9:00 am – 9:45 am
Keynote | Taking an AI-first approach to product development: Insights from an ML and AI expert
Yochai Konig, Vice President, Machine Learning & AI, Ada
Keynote | Five strategies for building AI features that customers actually use
May Habib, CEO and Co-Founder, Writer
9:45 am – 10:00 am
Movement break
10:00 am – 10:45 am
Track 2: Build for a digital-first world
Supercharging product innovation with generative AI: Building better products, faster
Dr. Ali Arsanjani, Director of Cloud Partner Engineering, Google Cloud
Track 3: Accelerate your Pendo initiatives
How FactSet scaled Pendo across 30+ applications
Dale Caffull, Principal Software Engineer, FactSet
Rachel Lu, Senior Product Analytics Manager, FactSet
Track 4: Drive workplace efficiency
Kelli Dragovich, Former Chief People Officer & Industry Expert, Adopt, Pendo
Chad Holdorf, Vice President of Product, Adopt, Pendo
Frank Kyler, Vice President, Total Rewards & People Operations, Pendo
Track 5: Prove product value
Product analytics: Lessons on data intelligence
Dmytro Protsyk, Principal Product Operations Manager, Growth, Collibra
10:45 am – 11:00 am
Movement break
11:00 am – 11:45 am
Track 2: Build for a digital-first world
Robert Sprogis, Senior Vice President, Head of Online Banking Digital Experience, U.S. Bank
Sara Bochino, Vice President, Customer Success, U.S. Bank
Track 3: Accelerate your Pendo initiatives
How to use Pendo In-app Guides to prompt action and improve digital engagement
Sara Almekinder, Manager of Digital Engagement, Paylocity
Devon Ruh, Digital Engagement Specialist, Paylocity
Track 4: Drive workplace efficiency
Digital Adoption Center of Excellence: What it is, why you need one, and how to get started
Cheryl Coleman, Senior Manager, Digital Adoption and Robotic Process Automation (RPA), Red Hat
Track 5: Prove product value
Jay Brewer, Senior Vice President, Digital Product Design, Houghton Mifflin Harcourt
Zhuldyz Alimbek, UX Researcher, Houghton Mifflin Harcourt
11:45 am – 1:30 pm
Lunch
1:30 pm – 2:15 pm
Keynote | Audience-first innovation: How Peacock’s product prioritizes the streaming viewer
Quincy Olatunde, VP of Products, Direct-to-Consumer, Peacock
2:15 pm – 2:30 pm
Movement break
2:30 pm – 3:15 pm
Track 2: Build for a digital-first world
Balancing cost and scale: How to use quick wins and data to build buy-in in the enterprise
Alex Hord, Director of Experience Insights and Design, Dell Technologies
Track 3: Accelerate your Pendo initiatives
Creating a scalable research insights engine through Pendo engagement
Linda Massie, Distinguished Designer, Medtronic
Roz Johnson, Principal User Experience Researcher, Medtronic
Track 4: Drive workplace efficiency
Using behavior insights to prioritize product efforts and improve internal tools
Will Culbertson, Director, Data Analytics, Fidelity
Track 5: Prove product value
The power of Pendo: Driving business outcomes using core Pendo features
Vaclav Nemecek, Product Manager, Broadcom
Matthew Gorbsky, Product Manager, Broadcom
3:15 pm – 3:30 pm
Movement break
3:30 pm – 4:15 pm
Track 2: Build for a digital-first world
A Pendo balancing act: Delivering an extraordinary experience without creating a circus
Liz Feller, Manager, Design Systems & Analytics, Nelnet
Sarah Allard, In-App Help Administrator, Nelnet
Track 3: Accelerate your Pendo initiatives
Inspiration to innovation: Why PMs are the key to AI success
Dr. Inbal Budowski-Tal, Senior Director, Machine Learning, Pendo
Track 4: Drive workplace efficiency
From insights to impact: Transforming enterprise technology with product analytics
Steven Washington, Senior Product Manager, Zillow
Track 5: Prove product value
Quick BIG wins with basic Pendo features
Jason Mathews, Product Manager, Heartland School Solutions (a Global Payments company)
Grace Geary, Director, Product Management, Heartland School Solutions (a Global Payments company)
Troy Jones, Senior Product Manager, Heartland School Solutions (a Global Payments company)
4:15 pm – 5:00 pm
Community networking break
5:00 pm – 5:45 pm
Keynote: How small tweaks lead to breakaway experiences
Christina Tosi, Chef and Founder, Milk Bar
5:45 pm – 10:00 pm