Lightning Talks

All things governance & standardization with Pendo

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In this lightning talk, you’ll learn about the most effective ways companies are standardizing how their teams use Pendo via governance strategies and centers of excellence (COE). You’ll learn:

  • How Medidata established a 9-week training course to help build Centers of Pendo Excellence across the business and create a wider base of Pendo knowledge
  • How to set your organization up for successful Pendo adoption
  • How LexisNexis implemented a Pendo COE and standardized processes to streamline operations, enhance user experiences, and pave the way for seamless scalability
  • Best practices from Sage for establishing effective governance of Pendo efforts, including guide authoring and approval, tracking and sharing work, naming conventions, best practices, and more
Download slides ->

Speaker(s)

Jonathon Wilson

Senior R&D Software Systems Analyst

Medidata Solutions

John Gardiner

Principal Content Designer

Sage

Vijitha Cheekala

Product Manager

LexisNexis