Product Operations – building “non-features”


Leaning into the last year here at Pendo with our Product Operations team, there were many lessons learned, best practices developed, and aha moments we can share. There is a growing interest in this space and we see outreach from our own customers on this topic, as they look to kick off and/or grow their own ProdOps teams/discipline in their Product Org. I'd use this session to talk about why we exist, what our goals are, how we define success and track towards kpi's, and where we see this space going as Product Teams are in the center of companies more and more each day.


Christine Itwaru

Christine Itwaru

Director of Product Operations