Times are listed in EST

Wednesday, October 13

7:00 am - 9:00 am

Coffee and badge pick up

7:30 am - 8:15 am

Morning yoga wellness session

Emily Wallace - Dose founder Emily Wallace was a college student in Raleigh NC when, on a whim, she took a hot yoga class for the first time; it ended up changing the course of her life. She got hooked pretty fast and dropped out of college to start yoga teacher training. After earning her RYT 200, the Belmont, NC native began working as an instructor at different studios before co-owning two well known hot yoga studios in the Triangle area. Looking for a change of pace, she spent a year in Washington, DC. Today, with a love of yoga in her bones and a decade of teaching and business ownership under her belt, she’s back in Raleigh serving up her very best...Dose Yoga + Smoothie Bar.

9:00 am - 10:40 am

Ready for Anything

Todd Olson - Pendo, CEO

10:40 am - 11:10 am

11:10 am - 11:50 am

Ahead of the Curve: Product-led lessons from leaders who are ready for anything

Andrina Kelly - JAMF, Director, Product Strategy - Data

Harrison Hersch - Quickbase, Director of Product Operations

Stephanie Monk - Citrix, Director of Customer Marketing

Richard Vass - eLearning Brothers, VP of Customer Success

12:30 pm - 1:30 pm

Networking lunch

1:30 pm - 2:00 pm

Pendo best practices lightning

Choose your own adventure: The path to retention with user-led onboarding

Angela Brown - Tridiuum, Digital Adoption Product Manager

Pendo best practices lightning

Creating incredible mobile experiences with Pendo

Keren Wexler - Pendo, Senior Director of Product Management

Product experience

Accelerating Technology Transformation with Organizational Insights

Rob Buhrman - Grant Thornton, Principal, IT Transformation

Tatyana Mamut - Pendo, SVP of New Products, Digital Adoption

Product collaboration

Using collaboration to make the internal case for Pendo

Lisa Hebert - NantHealth, Senior Director, Product Management

Christina Perkins - NantHealth, VP, Product Management & Strategy

2:00 pm - 2:10 pm

Movement break

2:10 pm - 2:40 pm

Pendo best practices lightning

Using Pendo for quantitative + qualitative research to triangulate on funnel leaks

Jacob Puckett - Okta, Staff Product Designer

Pendo best practices lightning

Too many cooks? The secret sauce to managing guides at scale

Liz Feller - NelNet, In App Help Administrator

Product experience

How to self-service the wrong way and then get it right: Empowering users and product through the Resource Center

Lisa Gervais - Elsevier, Senior User Engagement Specialist

Stephanie Lin - Elsevier, Sr. UX Designer

Product collaboration

From Data Silos to Data Unity

Andrina Kelly - JAMF, Director, Product Strategy - Data

2:40 pm - 3:00 pm

Networking break

3:00 pm - 3:30 pm

Pendo best practices lightning

Supercharge workplace technology ROI with Adopt

Hannah Whiteside - Pendo, Sr Product Marketing

Chad Holdorf - Pendo, VP of Products, Digital Adoption

Pendo best practices lightning

Why Guides go wrong and what you can do about it

Eric Iwashita - Pendo, Sr. Product Manager

Marcus Andrews - Pendo, Director, Product Marketing

Product experience

From data to outcome: How Product Engagement Score can move the needle for your business

Geoff Lewis - Pendo, VP, Data Analytics

Olivia MacDougal - Pendo, Product Manager

Product collaboration

Better together: 5 ways we create badass guides with cross-functional collaboration

Allison Caldrone - Citrix, Sr In-Product Marketing Manager

Drew Grantham - Citrix, In-Product Marketing Specialist

3:30 pm - 3:40 pm

Movement break

3:40 pm - 4:10 pm

Pendo best practices lightning

Using roadmaps to close the feedback loop

Christine Itwaru - Pendo, Sr. Director, Product Operations

Pendo best practices lightning

Machine learning in Pendo Feedback – Turning feedback into actionable insights

Inbal Budowski-Tal - Pendo, Sr. Director, ML

Mary Lyon - Filevine, Director of Product Feedback

Product experience

Show me the data: Using product analytics to build a winning product experience

Mei Luo - Pendo, Sr. Product Manager

Stephanie Liu - Pendo, Product Marketing Manager

Product collaboration

Pendo for enterprise sales and customer success

James Meehan - Kentik, Director, Product Operations

4:10 pm - 4:20 pm

Movement break

4:20 pm - 4:50 pm

Pendo best practices lightning

How to Use PLG to Stop Diluting Your Product Vision

Partho Ghosh - HootSuite, Senior Director of Product, Growth

Pendo best practices lightning

Using Data Explorer to gain insights

Chad Parker - Global Payments, Manager, Product Ownership

Product collaboration

Thinking outside the tree: Using workflow graphs to transform the client experience

Robert Slaughter - Morgan Stanley E*Trade, Principal, Product Management

4:50 pm - 5:00 pm

Movement break

5:00 pm - 6:00 pm

Overcoming Adversity with Olympian Lolo Jones

Lolo Jones - 3x World Champion & Olympian

9:00 pm - 10:30 pm

Thursday, October 14

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