Evan Balbona

Beginning his career in Client Operations and later pivoting to UX Research, Evan has a unique ability to identify opportunities to create fluidity throughout the business. Most recently, he's been working to create and scale a Client Success function at Prism.fm, while simultaneously making sure Product is plugged into user needs & behaviors. In this role, Pendo has been a keystone in building a data-driven Client Success foundation, all while unlocking deep insights into user behavior, and he'll be joining us at Pendomonium to tell that story.