Explore sessions, breakouts, and keynotes
Building AI experiences is a story-led course, grounded in case studies of real AI-powered products.
Practical AI for Product Managers is a hands-on course designed to help product people integrate generative AI to transform their daily workflows.
Supercharge adoption and growth with data-led strategies powered by Pendo.
Take your Pendo strategy to the next level by building a Center of Excellence and governance framework that scales across products and global teams.
New to your organization—and now responsible for an existing Pendo environment? You’re not alone! This workshop is designed specifically for Pendo Admins inheriting an established setup.
New (or new-ish) to Pendo? This 1-day, hands-on workshop covers installation, tagging, segments, guides, and analytics—plus best practices to get you on the path to Pendo certification.
Liz Feller from Nelnet Business Services is a Pendo power user and will walk attendees through what it takes to make sure you're getting value from your Pendo tools.
In this panel, UserTesting leaders share how we scaled Pendo across the organization—overcoming internal challenges, formalizing a center of excellence, and driving consistent in-app experiences.
Hear from four individuals who live and breath Pendo. They'll share their best tips and processes for Pendo admins.
Software is changing faster than it has in decades, and so is how we measure success. Join Pendo CEO and co-founder, Todd Olson, as he casts his vision for the future of Pendo, highlights customer achievements, and unveils what's next for product people everywhere. Plus, hear firsthand from customers who are building, deploying, and actually measuring what works.
This session walks through the security and governance challenges that surface when you ship customer-facing AI agents.
As AI makes the cost of building and deploying code cheaper than ever, the primary risk has shifted from "can we build it?" to "should we?"
No credibility = no big moves. Just endless stakeholder meetings, reactive firefighting, and legacy platforms you can't kill. This session shows how to break that cycle, especially in B2B2C environments where you can't just talk to users whenever you want.
While companies race to add AI features, they often overlook what truly matters: building experiences users love. In this session, Ramli John and C. Todd Lombardo (Co-Authors of the coming new book Delightful Intelligence by O'Reilly) will reveal the framework that separates delightful AI products from merely functional ones.
Learn how Emburse connected multiple workstreams—NPS, Customer Health, Predict, and Digital Renewal workflows—into one unified customer journey to spot risk early and drive growth.
Everyone's talking about AI in product. Almost nobody has a repeatable process for actually using it. Quezia Mara Miyazaki Frois de Paula, Group Product Manager at global fintech EBANX, shows how her team moved from AI experiments to an operationalized framework that delivers across the entire product lifecycle.
As AI agents move from tools to active participants, product teams will need to rethink how collaboration actually works. Hear GitHub product operations leader Chris Butler use design fiction to imagine a near future where AI agents work alongside engineers, designers, product managers, customer support, legal, privacy, and security.
IQVIA didn't start thinking about AI agents yesterday. They started by getting the fundamentals right: building a COE, standardizing how teams use product experience tools, creating the operational muscle to scale digital experiences across a global, regulated enterprise.
Users tell us where resilience lives: not in security stacks or dashboards, but in their behaviors. Trellix has moving beyond surface analytics and track the signals that actually predict adoption, trust, and risk.
Hear from Salesforce, Pendo, and Nexxen on deploying and measuring agents in two 20-minute talks
Hear from ServiceNow and Symplr in two 20-minute sessions that cover how to build with AI from start to finish.
Learn about new AI-powered onboarding approaches from Verizon Connect and RF-SMART in two 20-minute sessions.
Join this panel of experts to learn about how PMs can prototype with MCP and make a new way of building possible.
Builder.io operates with a simple belief: product managers, designers, and engineers should all be first-class builders. In this look at how Builder.io builds its own product, you’ll see how AI-native, PM-driven workflows enable extreme ownership, where one person can take a problem from idea all the way to production.
Join us for some local NC flavor featuring BBQ and music from Gangstagrass and Fireside Collective.
Details coming soon!
Vrushali Paunikar, CPO of Carta, breaks down product sense into its core building blocks and shares how her teams turned an elusive concept into a repeatable discipline.
You might not realize that Pendo customers can also become Pendo Partners, using the Pendo platform to turn their product onboarding experience into a new revenue-generating line of business.
Details coming soon!
What happens when your most loyal users stop believing in your product? In October 2024, Global Payments faced that reality. A major launch of our “NextGen” POS platform fell flat—hardware performance issues, user frustration, and feedback that hit hard: “You don’t listen.” This session tells the honest story of how we turned that low point into a success story.
When Unni Krishnan joined Bluebeam's product team—a company within the Build & Construct division within the Nemetschek portfolio—they'd been tracking product data for years. What they didn't have was a unified analytics strategy & key product metrics in a single pane of glass meant for executive reporting.
This session shows how to turn a tool purchase into an enterprise movement, and fast.
In this talk, learn why coaching is one of the most powerful (and misunderstood) tools of effective product leadership.
When Virgin Australia's Business Flyer program needed to prove product-market fit and drive measurable revenue growth, they turned to in-app channels to replace engineering bottlenecks with fast experimentation.
When Genesys set out to launch the Orchestrators Program, our goal wasn’t just to deliver everything you need to succeed in one place, it was to transform our customer culture.
Enjoy your lunch with a Fireside chat from OK Go's lead singer and guitarist, Damian Kulash.
Hear from Medidata, Blueprint Health, and Dealpath about how they made product decisions with confidence in three 15-minute sessions.
In this session, you'll learn how to use the How/Why Ladder: a framework for building product messaging that resonates across your entire buying committee.
Hear from McGraw Hill, Palace Company, and about scaling your product insights while keeping them action-oriented.
Hear from Convo, Everfi, and Skydropx in three 15-minute sessions that focus on the power of validation
Hear from Cognosos, Litera, and others about the value of customer success and the power of data.
Hear from Flash, Cox Automotive, and Sage about powering PLG in three 15-minute presentations.
Hear from SiteCompli, Linxup, and others in three 15-minute sessions that cover how to increase adoption without scaling drastically.
Hear from WGU, The Palace Company, and others about the impact of easily accessible analytics for your revenue stream.
Hear from Fusable, Applied Systems and others about how to leverage data and ensure your team is on board.
Learn how three companies used behavioral data instead of traditional methods to run UX research without interviews, drive digital adoption in a legacy industry, and cut support resolution time in half.
Details coming soon!
OK Go! Performing live. Get ready for amazing tunes and confetti!