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Lighting round: Validate before you build (and after you ship)

2:30 PM - 3:15 PMMarch 26, 2026Day 2
Lightning round
Memorial Hall

Description

Convo | Continuous discovery in practice: How to size, build, launch, and validate products

This is a severe issue" means nothing without numbers. "We fixed it" means nothing without proof.


This session shows how we used product data at every stage—discovery, development, launch, validation—to solve a critical audio problem that was real, widespread, and completely unquantified.


In this session, you'll learn how to:

  1. Size opportunities — Using surveys to turn "some users mentioned audio issues" into a quantifiable baseline showing how bad things really were.
  2. Drive development — Using Continuous Discovery to build the right solution, testing assumptions, and killing bad ideas early.
  3. Execute on your GTM — Deploying targeted Guides for feature promotion and tracked adoption in real-time with dashboards.
  4. Validate impact — Running more surveys to prove the fix actually worked—not just shipped.


Everfi | Bend it till it breaks: Unconventional ways to experiment faster

What happens when you push Pendo beyond its “intended” use cases? In this session, learn how Everfi reimagined Pendo as an agile experimentation and feedback engine—saving engineering time, validating ideas faster, and accelerating product development.


We’ll showcase real-world examples of how embedded guides, tooltips, and clever UI workarounds helped simulate native functionality, gather testimonials, and collect feedback directly in-app—all without waiting for a release cycle.


You’ll walk away with practical tactics and fresh inspiration for using Pendo to experiment, iterate, and innovate.


Attendees will learn:

  • How to turn in-app guides into lightweight prototypes for idea validation
  • Simple frameworks for running lean experiments and collecting actionable feedback
  • Tips for partnering with engineering and UX to move fast with minimal resources
  • Why bending Pendo’s limits can unlock better collaboration and faster learning


Skydropx | How Skydropx turned its legacy platform into a scalable product

In this session, Skydropx will share how they led a full-scale reinvention of their logistics and shipping platform, migrating thousands of active customers from a legacy system without disrupting growth, product momentum, or customer trust.


Attendees will learn about the realities of rebuilding your product’s foundation while still running the business: aligning cross-functional teams, managing risk, and designing a migration experience that feels invisible to users.

Personas

ProductUXITL&DRevenue

Use Cases

Improve product strategy & roadmap decisionsImprove onboarding & reduce enablement costs

Speakers

Craig Fogel

Craig Fogel

Product Manager, Convo
Convo logo
Brittany Perna

Brittany Perna

Product Analytics Manager, Everfi
Everfi logo

Estefania Olivas

Head of Product Design, Skydropx
Skydropx logo