<-  BACK TO AGENDA

Lightning round: Turning dashboards into dollars

3:30 PM - 4:15 PMMarch 26, 2026Day 2
Lightning round
Festival Stage

Description

WGU | Analytics as a Product: From reporting to decision support

What if the biggest lever for improving analytics adoption is not another dashboard, but a shift in mindset?


In this lightning talk, Felicia Steinle shares how treating analytics as a product changed how product teams engaged with data across a large, complex organization. Instead of measuring success by the number of reports delivered, her teams focused on users, adoption, and decisions that were improved.


Attendees will learn one practical way to rethink analytics through a product lens, how this shift clarifies priorities and governance, and why it creates momentum without adding complexity. You will walk away with a simple reframing that you can apply immediately, regardless of your tools, team size, or level of maturity.


Okta | How Pendo got me promoted, twice

Your career growth depends on one thing: proving measurable impact. This session is a candid look at how Hannah Dunning transformed product analytics from a reporting tool into a system that quantifies the value of every digital program—a framework that directly led to two promotions in three years.


Hannah needed to prove the direct financial returns of digital programs to executive leadership. That meant pivoting from vanity metrics to hard business outcomes tied to adoption and retention. Through a unified strategy around analytics, segmentation, and a Guide Center of Excellence, Okta delivered a 53% acceleration in customer time-to-value and a +69 percentage point increase in guide completion rates. 

Personas

ProductUXRevenueIT

Use Cases

Improve product strategy & roadmap decisionsDrive product-led growth & revenueReduce churn & improve customer experience

Speakers

Felicia Steinle

Felicia Steinle

Group Product Manager, Analytics & Strategy, WGU
Hannah Dunning

Hannah Dunning

Senior Manager, Digital Growth, Okta
Okta logo