Lightning round: How modern teams scale and make changes stick

Fusable | How Fusable rebuilt their platform, without breaking everything

When faced with a landscape of legacy tools with fragmented data that limited Fusable's ability to solve real problems for customers, they made a bold decision: stop investing in siloed upgrades and build a unified data platform from the ground up.

This transformation consolidated data from ten disparate systems, including those from past acquisitions, into a single foundation designed to support scalable, use case-driven product experiences.

Applied Systems | Scaling digital adoption, without scaling your team

Digital adoption isn’t just a post‑launch add‑on anymore. Now, it’s a baseline client expectation. But when enterprise clients rely on highly specific workflows, scaling that level of personalization becomes the real challenge, so we shifted the model. Instead of delivering digital adoption for clients, we built a framework that empowers them to run it themselves.

Our OEM Partner relationship unlocked deeper personalization and new monetization paths, while our education‑first onboarding turned what used to be hands‑on support into client‑owned capability. We'll share the lessons we learned and how we paved the way for all of our clients, from the largest enterprise to the smallest team, to grow their digital adoption programs