Fireside chat: HSBC's playbook for global AI adoption

How do you prove AI is working inside a global bank? You stop measuring clicks and start measuring client impact.

Saqib Hussain Sabir walks through HSBC's framework for quantifying AI adoption — from time saved to qualitative wins — and how Pendo's analytics turned early skeptics into advocates. A must-attend for anyone trying to move AI initiatives from "promising" to "proven."