Lightning round: Pendo Partner power hour

Applied Systems, Model N | Build it in, cash it out: The powerful world of being a Pendo Partner

You might not realize that Pendo customers can also become Pendo Partners, using the Pendo platform to turn their product onboarding experience into a new revenue-generating line of business. Partners package and resell in-app guidance and analytics capabilities to their customers, capturing even more value from their Pendo investment.

Two successful Partners will answer your questions and share their recipes for success: creating a premium customized end-user experience, driving customer operational improvements with actionable analytics, and creating org-wide impact that goes far beyond their product team.

Balboa Solutions | Operationalizing Pendo: the Center of Excellence blueprint

Behind every successful Pendo instance is a team that knows how to keep it organized. In this session, we’ll walk through how to build a Pendo Center of Excellence (an internal framework that keeps your Pendo instance clean and used)

We’ll explore real examples of how naming conventions, event tagging standards, guide approval processes, and metadata dictionaries can change the way you use your data.

Whether you’re just getting started or trying to regain control of an overgrown instance, you’ll leave with proven strategies to help your team manage user analytics with confidence.