Times are listed in EST
Wednesday, October 13
7:00 am - 9:00 am
Coffee and badge pick up
7:30 am - 8:15 am
Morning yoga wellness session
Emily Wallace - Dose founder Emily Wallace was a college student in Raleigh NC when, on a whim, she took a hot yoga class for the first time; it ended up changing the course of her life. She got hooked pretty fast and dropped out of college to start yoga teacher training. After earning her RYT 200, the Belmont, NC native began working as an instructor at different studios before co-owning two well known hot yoga studios in the Triangle area. Looking for a change of pace, she spent a year in Washington, DC. Today, with a love of yoga in her bones and a decade of teaching and business ownership under her belt, she’s back in Raleigh serving up her very best...Dose Yoga + Smoothie Bar.
9:00 am - 10:40 am
10:40 am - 11:10 am
11:10 am - 11:50 am
Ahead of the curve: Product-led lessons from leaders who are ready for anything
Andrina Kelly - JAMF, Director, Product Strategy - Data
Harrison Hersch - Quickbase, Director of Product Operations
Stephanie Monk - Citrix, Director of Customer Marketing
Richard Vass - eLearning Brothers, VP of Customer Success
11:50 am - 12:30 pm
12:30 pm - 1:30 pm
Networking lunch
1:30 pm - 2:00 pm
Pendo best practices
Choose your own adventure: The path to retention with user-led onboarding
Angela Brown - Tridiuum, Digital Adoption Product Manager
Pendo best practices
Creating incredible mobile experiences with Pendo
Keren Wexler - Pendo, Senior Director of Product Management
Product experience
Accelerating technology transformation with organizational insights
Tatyana Mamut - Pendo, SVP of New Products, Digital Adoption
Chris Taylor - Grant Thornton
Product collaboration
Using collaboration to make the internal case for Pendo
Lisa Hebert - NantHealth, Senior Director, Product Management
2:00 pm - 2:10 pm
Movement break
2:10 pm - 2:40 pm
Pendo best practices
Using Pendo for quantitative + qualitative research to triangulate on funnel leaks
Jacob Puckett - Okta, Staff Product Designer
Pendo best practices
Too many cooks? The secret sauce to managing guides at scale
Liz Feller - NelNet, In App Help Administrator
Product experience
How to self-service the wrong way and then get it right: Empowering users and product through the Resource Center
Lisa Gervais - Elsevier, Senior User Engagement Specialist
Stephanie Lin - Elsevier, Sr. UX Designer
Product collaboration
From data silos to data unity
Andrina Kelly - JAMF, Director, Product Strategy - Data
2:40 pm - 3:00 pm
Networking break
3:00 pm - 3:30 pm
Pendo best practices
Supercharge workplace technology ROI with Pendo Adopt
Hannah Whiteside - Pendo, Sr Product Marketing
Chad Holdorf - Pendo, VP of Products, Digital Adoption
Pendo best practices
Why guides go wrong and what you can do about it
Eric Iwashita - Pendo, Sr. Product Manager
Marcus Andrews - Pendo, Director, Product Marketing
Product experience
From data to outcome: How Product Engagement Score can move the needle for your business
Geoff Lewis - Pendo, VP, Data Analytics
Olivia MacDougal - Pendo, Product Manager
Product collaboration
Better together: 5 ways we create badass guides with cross-functional collaboration
Allison Caldrone - Citrix, Sr In-Product Marketing Manager
Drew Grantham - Citrix, In-Product Marketing Specialist
3:30 pm - 3:40 pm
Movement break
3:40 pm - 4:10 pm
Pendo best practices
Using roadmaps to close the feedback loop
Christine Itwaru - Pendo, Sr. Director, Product Operations
Pendo best practices
Machine learning in Pendo feedback: Turning Feedback into actionable insights
Inbal Budowski-Tal - Pendo, Sr. Director, ML
Mary Lyon - Filevine, Director of Product Feedback
Product experience
Show me the data: Using product analytics to build a winning product experience
Mei Luo - Pendo, Sr. Product Manager
Stephanie Liu - Pendo, Product Marketing Manager
Product collaboration
Pendo for enterprise sales and customer success
James Meehan - Kentik, Director, Product Operations
4:10 pm - 4:20 pm
Movement break
4:20 pm - 4:50 pm
Pendo best practices
How to use PLG to stop diluting your product vision
Partho Ghosh - HootSuite, Senior Director of Product, Growth
Pendo best practices
Using the data explorer to gain insights
Chad Parker - Global Payments, Manager, Product Ownership
Product experience
Where product management is headed next: An interview with Productboard & Pendo
Eric Iwashita - Pendo, Sr. Product Manager
Tatyana Mamut - Pendo, SVP of New Products, Digital Adoption
Shiv Patel - Productboard, Growth Product Manager
Product collaboration
Thinking outside the tree: Using workflow graphs to transform the client experience
Robert Slaughter - Morgan Stanley E*Trade, Principal, Product Management
4:50 pm - 5:00 pm
Movement break
6:00 pm - 9:00 pm
9:00 pm - 10:30 pm
Thursday, October 14
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