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Track 4: Drive workplace efficiency

The future of work: How Pendo uses Pendo to elevate the employee experience, improve productivity via automation, and drive delight in an increasingly digital workplace

As we navigate the ever-evolving landscape of work, organizations across all industries and geographies must quickly grasp what it means to have digital workforces. More and more, work is being done through software in distributed environments. And functional leaders are being held increasingly accountable for making those experiences easy, efficient, and effective for all employees. This isn’t easy to do!

In this session, Kelli Dragovich (former 4x Chief People Officer & Industry Expert, Adopt), Chad Holdorf (VP of Product, Adopt), and Frank Kyler (VP, HR Systems & Total Rewards) will discuss how the Pendo team leverages its own platform to level up Pendo’s digital transformation and streamline how we work. They’ll explore:

  • The role of automation, artificial intelligence, and personalization in shaping the future of work
  • Why and how we developed our approach to using Pendo Adopt across our global workforce
  • How multi-functional teams throughout Pendo are using Adopt to accelerate productivity and efficiency in a distributed world
  • How our HR Systems team specifically used Pendo to successfully deploy and enable all employees onto all aspects of Workday, on a global scale


Kelli Dragovich

Former Chief People Officer & Industry Expert, Adopt


Chad Holdorf

Vice President of Product, Adopt


Frank Kyler

Vice President, Total Rewards & People Operations