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2023 - Track 3: Accelerate your Pendo initiatives

Inspiration to innovation: Why PMs are the key to AI success

Artificial Intelligence (AI) has been around since the 60s. But the AI boom following the release of ChatGPT has positioned this technology as a transformative force—reshaping industries and enabling innovation.

In this session, Inbal will delve into Pendo’s AI evolution—which started before this recent boom—highlighting the remarkable journey and underlying inspiration driving its implementation. She’ll explore the challenges and pivotal moments that have paved the way for AI and machine learning (ML) to revolutionize user experiences, through the lens of the four levels of AI. And she’ll discuss why the PM is critical to the success of any AI initiative.


Dr. Inbal Budowski-Tal

Senior Director, Machine Learning