Build what matters
The Mermaid,
London, UK
November 4–5,
2026
Why join us in London
Learn new skills
Whether it’s an unexpected way to use Pendo or a framework you hadn’t considered before, you’ll leave PNDMx with new skills—from foundational to hands-on to technical—to advance your career.
Grow your network
PNDMx draws in software leaders from around the world. Expand your reach, make friends, and forge connections that drive your personal brand and business forward.
Energise your team
Take a break from the office while investing in your team’s growth. You’ll leave PNDMx feeling refreshed and ready to breathe new inspiration into your work.
Agenda overview
Wednesday 4 November, 2026
10:00 AM – 5:00 PM
Mind the Product AI Hackathon (Separate Registration Required)
Thursday 5 November, 2026
8:30 AM – 9:30 AM
Registration, light breakfast, and networking
9:30 AM – 10:15 AM
Keynote
Opening Keynote: Building what matters, wherever you work
Todd Olson, CEO & Founder @ Pendo
Aly Mahan, Portfolio Product Operations Manager @ Pendo
Niamh Jones, Lead Product Manager @ Pendo
10:15 AM – 10:45 AM
Keynote
The scarcity shift: Why judgement is becoming the new competitive advantage
Frances Ibe, Product Executive @ Worth Building
10:45 AM – 11:15 AM
Break
Coffee & networking break
11:30 AM – 12:15 PM
Keynote
Agents at work: How the tools you already use are becoming autonomous
Josh Mendelsohn, VP, Product Marketing @ Pendo
Jane Smith, Field Chief Data and AI Officer @ ThoughtSpot
12:00 PM – 12:45 PM
Keynote
The architect's verdict: What building accountable AI really requires
Gabriele Mazzini, EU AI Act (architect & lead author)
12:45 PM – 2:00 PM
Lunch & networking
2:00 PM – 2:45 PM
Breakout Session
Building buy-in: The internal playbook for a lasting culture of adoption
Helene Passignani, Senior Product Marketing Manager - Digital Adoption @ Amex GBT
2:00 PM – 2:45 PM
Breakout Session
Winning the first 90 days: One model, every touchpoint, every region
Tania Aubry, Director, Customer Engagement Health Markets @ Elsevier
2:00 PM – 2:45 PM
Breakout Session
The board wants proof: Turning product data into executive decisions
Jenn Yorke, Chief Customer Officer @ Board Intelligence
2:00 PM – 2:45 PM
Breakout Session
Coming soon!
2:45 PM – 3:00 PM
Movement break
3:00 PM – 3:45 PM
Breakout Session
From data chaos to decisions: How CUBE measures what actually matters
Tracy Mack, Head of Product Experience @ CUBE
3:00 PM – 3:45 PM
Breakout Session
Pendo at banking scale: How HSBC measures impact across 50+ apps
Saqib Sabir, Senior Implementation Manager @ HSBC
3:00 PM – 3:45 PM
Breakouts
From launched to justified: Turning agent usage data into a C-suite story
Nader Balata, Director of Product Operations @ Docebo
3:00 PM – 3:45 PM
Breakout Session
We got faster at everything except being sure
Betsy Shaak, VP of Product @ Voxpopme
3:45 PM – 4:00 PM
Movement break
4:00 PM – 4:45 PM
Keynote
A special closing keynote with Harry Stebbings
Harry Stebbings, Founder @ 20VC
4:45 PM – 5:00 PM
Closing remarks
5:00 PM – 6:30 PM
Reception
Evening reception
Ticket options
Conference Only
Access to the main conference on 5 November
Early bird pricing through 30 September. £299 regular price.
- Keynotes
- Breakout Sessions
- Exclusive Pendo Swag
- Networking
- After Party
- All Meals
Workshop Bundle
Full day workshop plus access to the main conference
Early bird pricing through end of September. £349 regular price.
- Full day Workshop on 4 November
- Keynotes
- Breakout Sessions
- Exclusive Pendo Swag
- Networking
- After Party
- All Meals
Group Discounts
Bringing 5 or more team members? You will automatically receive 20% off registration by registering as a group. If you have a group of 10 or more, automatically receive 30% off each ticket. For additional group discount questions, email us at events@pendo.io for assistance.
Partner with PNDMx London
Become a sponsor
Want to elevate your brand and meet key decision makers? Email events@pendo.io to explore sponsorship opportunities.
Get in touch