September 15-17, 2026 | Booth #203 Moscone Center, San Francisco
Pendo at Dreamforce
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1:30 PM - 1:50 PM
September 15
The CX Advantage AI Can’t Hand You
Everyone's racing to deploy agents. Almost no one's asking what your humans do now. The post-sale teams winning in 2026 already knew what their people were for. The technology was never the hard part.
Moscone West, L3, Theater 17
Session Format: Theater
Elle Meyer
Sr. Director, Customer Engineering, Pendo
10:30 AM - 10:50 AM
September 16
Stop shipping agents without product context
Product context decides whether your agents help or guess. It captures what users do and how agents respond, and it's what makes support and Agentforce agents actually work. This session shows why.Moscone South, LL, Content Pavilion, Stage 8
Session Format: Theater
Kobi Stok
SVP, Product @ Pendo
