Elevate engagement with behavior-based messaging
Combine in-app guides, email, and data for the personalized product communications your users deserve.
Create personalized, cross-channel welcome experiences to help visitors get value out of your app quickly.
Ensure customers engage with your app by announcing new features and helping users who’ve abandoned workflows.
Connect with inactive users outside the app to reengage their interest.
EXPLORE THE PENDO SXM PLATFORM
Every tool you need for better software experiences
Personalize communications, in-app and out
- Synchronize messaging journeys
- Personalize every experience
- Automate based on action
- Tie interactions to outcomes
- Coordinate touchpoints across platforms
Respage doubled email open rates and promoted in-app upsells.
Uncover trends in user behavior with Pendo Analytics
- Evaluate product usage
- Map your user journeys
- Rally teams around dashboards
- Integrate your data
- Measure ROI of AI agents
HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.
Deliver personalized guidance at the perfect moment
- Personalize every experience
- Jump start the creation process
- Get users to value quickly
- Create cross-app consistency
- Embed helpful tips and resources
SkuVault deflected 45% of support tickets.
Monitor and improve user sentiment
- Identify and act on trends
- Combine analytics with NPS
- Understand usage volume
- Access NPS by user segment
- Gather AI-generated qualitative insights
Okta used NPS to understand and improve user sentiment.
Turn feedback into excellent products
- Capture user feedback efficiently
- Identify trends in feedback
- Prioritize product improvements
- Increase customer satisfaction
- Tie feedback to upsell opportunities
ESO cut months of analysis with AI-powered feedback management.
See software through your users' eyes
- Identify friction points
- Improve customer experience
- Speed up issue resolution
- Enhance data-driven decisions
- Pinpoint user frustration
Cin7 tripled in-app conversions and sourced $450k in projected monthly revenue.
Right message, right user, every time
Maximize your reach
Engage users, whether they’re logged in or not, by connecting in-app guides with email.
Automate based on action
Tailor each touchpoint with behavior-based automation and segments.
All-in-one insights
Influence behavior and easily tie product outcomes to message engagement.
Don’t just take it from us
Digital Adoption
Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.
– Gabi Ghali, Director of IT, Service management and Automation platforms, Red Hat
Fix the software experience
Make software smarter, smoother,
and easier to use
820M
End users' experiences impacted
70%
of Pendo customers see a positive ROI within 6-8 months
62%
of customers say Pendo has
increased feature adoption
Frequently asked questions
Orchestrate is a messaging solution designed to trigger journeys based on user behavior to personalize communication, reach users outside of your product, and report on impact.
Orchestrate is a powerful automation engine, which is central to Pendo’s AI strategy. Orchestrate aims to deliver an intelligent messaging solution that eliminates manual, tedious work, while acting on Pendo AI’s insights.
Orchestrate harnesses the power of Pendo’s behavioral data to target and evaluate messaging experiences that drive product goals. Sitting at the center of product analytics, in-app guides, email, AI and automation, Orchestrate unifies the best of the Pendo platform to drive consistent, optimized product outcomes.
Yes, Orchestrate has an integration with Hubspot and a Marketo integration that’s currently in beta. Additional integrations are currently being developed.
See Orchestrate in-action with a self-guided tour, or request a personalized demo to learn more.
A customer journey map is a visualization of the steps users take with your product. Pendo Orchestrate brings these maps to life by triggering personalized messages at each step of the journey.
A user engagement platform is software that delivers personalized, cross-channel communications, such as in-app guides, email, and push notifications, to improve product adoption, customer retention, and satisfaction.
The all-in-one platform for digital transformation
We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.