Optimize any software experience with Pendo's all-in-one platform
Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences.
Drive 30% more conversions by optimizing your Product-Led Growth motion.
Reduce support ticket volume by 15% with personalized in-app onboarding, self-service resources, and user insights.
Decrease customer churn by 5% with AI-powered insights to help you improve retention and engagement.
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EXPLORE THE PENDO SXM PLATFORM
Every tool you need for better software experiences
Uncover trends in user behavior with Pendo Analytics
- Evaluate product usage
- Optimize every user journey
- Never miss another insight
- Rally teams around dashboards
- Integrate your data
HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.
Deliver personalized guidance at the perfect moment
- Personalize every experience
- Jump start the creation process
- Get users to value quickly
- Create cross-app consistency
- Embed helpful tips and resources
SkuVault deflected 45% of support tickets.
Monitor and improve user sentiment
- Identify and act on trends
- Combine analytics with NPS
- Understand usage volume
- Access NPS by user segment
- Gather AI-generated qualitative insights
Okta used NPS to understand and improve user sentiment.
Turn feedback into excellent products
- Capture user feedback efficiently
- Identify trends in feedback
- Prioritize product improvements
- Increase customer satisfaction
- Tie feedback to upsell opportunities
ESO cut months of analysis with AI-powered feedback management.
See software through your users' eyes
- Identify friction points
- Improve customer experience
- Speed up issue resolution
- Enhance data-driven decisions
- Pinpoint user frustration
Cin7 tripled in-app conversions and sourced $450k in projected monthly revenue.
Personalize communications, in-app and out
- Synchronize messaging journeys
- Personalize every experience
- Automate based on action
- Tie interactions to outcomes
- Coordinate touchpoints across platforms
Respage doubled email open rates and promoted in-app upsells.
Unify insights across your tech stack with Data Sync
Seamlessly transfer your Pendo data to your cloud storage and warehouse destinations.
- Easily integrate Pendo with your existing data ecosystem
- Create a single source of truth for every team
- Blend product and business data to prove ROI
Measure AI adoption and impact
- Identify user rage
- Maximize agent adoption
- Analyze conversations
- Spot unsupported use cases
- Speed up workflows
"Agent Analytics opens up an entirely new level of insight into customer needs. "
Know who will churn before they do
Pendo Predict helps you reduce churn, and double down on upsell revenue. All without data science resources.
- Warn reps about risk, early and often
- Get to the root cause of churn
- Scale and automate growth playbooks
Turn any AI tool into a product expert
Connect Pendo with your AI workflows to get instant access to usage data, visitor behavior, and customer context, wherever you work.
- Give non-technical users access to data
- Answer questions instantly
- Combine Pendo with your CRM and support tickets
Questions become answers, instantly
Get instant answers to your toughest product questions by asking in natural language.
- Know if your agents are helping or hurting
- Ask your behavioral data and feedback anything
- Understand AI conversations and prevent risk
What's New in Pendo
Learn more about our newly released capabilities.
Make software smarter,
smoother, and easier to use
Bad software experiences waste money, drive users away, and hurt your business. Great ones do the opposite. Pendo works to make your software more effective in every way.
396%
ROI
50%
Faster App Adoption
80%
Reduction in
Support Tickets
No te quedes solo con nuestra opinión.
Digital Adopción
“The most exciting thing for us is the speed at which we can get information. I can be in a meeting with product and engineering and within fifteen minutes, we get data from Pendo to answer our question and help us make a decision.”
– Chuck Konfrst, Director of User Experience at Cox Automotive
PENDO BY THE NUMBERS
820M
End users' experiences impacted
70%
of Pendo customers see a positive ROI within 6-8 months
62%
of customers say Pendo has increased feature adoption
18B+
Events processed daily
Frequently asked questions
Yes! Pendo can generally be installed in an hour or less.
Yes! Pendo currently has 40+ integration partners to extend the power of Pendo with the tools your team uses every day. Connect to key business systems like Salesforce, Zendesk, Slack, and more to rally your cross-functional teams around your product.
Pendo is a Software Experience Management (SXM) platform that enhances your software without requiring replacement. It provides insights into user behavior within your applications, allowing you to identify where users encounter difficulties. With Pendo, you can create in-app guides to assist users, iterate on your user interface instantly, and achieve these improvements without writing any code.
Pendo offers a comprehensive suite of tools within a single platform, eliminating the need for multiple point solutions. It combines product analytics, in-app guides, user feedback collection, and more, providing a unified approach to understanding and improving user experiences. This integration ensures consistency and efficiency, reducing the complexities associated with managing multiple tools.
Pendo empowers organizations to optimize software experiences, leading to higher revenue, lower costs, and reduced risk. By providing no-code tools, it enables teams to identify issues, optimize workflows, and improve usability without relying on engineering resources. This autonomy allows business users to take control while freeing up engineers to focus on other critical tasks, resulting in a win-win scenario for the entire organization.
Pendo’s platform is designed to benefit various teams across an organization:
Product teams: Gain insights into user behavior, prioritize feature development, and enhance product experiences.
IT teams: Optimize software usage, reduce shadow IT, and enhance employee productivity.
Revenue teams: Understand prospect engagement, improve demos, and identify expansion opportunities. Leverage usage data to drive adoption, reduce churn, and grow revenue.
Customer Success teams: Monitor customer health metrics, proactively address issues, and improve retention.
Marketing teams: Deliver targeted in-app campaigns, drive user engagement, and support product-led growth strategies.
HR teams: Shape workforce strategy through optimized employee software experiences. Spot and fix digital friction points that harm productivity, engagement, and culture.
The all-in-one platform for digital transformation
We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.
