Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences.
Drive 30% more conversions by optimizing your Product-Led Growth motion.
Reduce support ticket volume by 15% with personalized in-app onboarding, self-service resources, and user insights.
Decrease customer churn by 5% with AI-powered insights to help you improve retention and engagement.
HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.
SkuVault deflected 45% of support tickets.
Okta used NPS to understand and improve user sentiment.
ESO cut months of analysis with AI-powered feedback management.
Cin7 tripled in-app conversions and sourced $450k in projected monthly revenue.
Respage doubled email open rates and promoted in-app upsells.
Learn more about our newly released capabilities.
Bad software experiences waste money, drive users away, and hurt your business. Great ones do the opposite. Pendo works to make your software more effective in every way.
396%
ROI
50%
Faster App Adoption
80%
Reduction in
Support Tickets
Digital Adoption
Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.
– Gabi Ghali, Director of IT, Service management and Automation platforms, Red Hat
End users' experiences impacted
of Pendo customers see a positive ROI within 6-8 months
of customers say Pendo has increased feature adoption
Events processed daily
Frequently asked questions
Yes! Pendo can generally be installed in an hour or less.
Yes! Pendo currently has 40+ integration partners to extend the power of Pendo with the tools your team uses every day. Connect to key business systems like Salesforce, Zendesk, Slack, and more to rally your cross-functional teams around your product.
Pendo is a Software Experience Management (SXM) platform that enhances your software without requiring replacement. It provides insights into user behavior within your applications, allowing you to identify where users encounter difficulties. With Pendo, you can create in-app guides to assist users, iterate on your user interface instantly, and achieve these improvements without writing any code.
Pendo offers a comprehensive suite of tools within a single platform, eliminating the need for multiple point solutions. It combines product analytics, in-app guides, user feedback collection, and more, providing a unified approach to understanding and improving user experiences. This integration ensures consistency and efficiency, reducing the complexities associated with managing multiple tools.
Pendo empowers organizations to optimize software experiences, leading to higher revenue, lower costs, and reduced risk. By providing no-code tools, it enables teams to identify issues, optimize workflows, and improve usability without relying on engineering resources. This autonomy allows business users to take control while freeing up engineers to focus on other critical tasks, resulting in a win-win scenario for the entire organization.
Pendo’s platform is designed to benefit various teams across an organization:
Product teams: Gain insights into user behavior, prioritize feature development, and enhance product experiences.
IT teams: Optimize software usage, reduce shadow IT, and enhance employee productivity.
Revenue teams: Understand prospect engagement, improve demos, and identify expansion opportunities. Leverage usage data to drive adoption, reduce churn, and grow revenue.
Customer Success teams: Monitor customer health metrics, proactively address issues, and improve retention.
Marketing teams: Deliver targeted in-app campaigns, drive user engagement, and support product-led growth strategies.
HR teams: Shape workforce strategy through optimized employee software experiences. Spot and fix digital friction points that harm productivity, engagement, and culture.
We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.