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Optimize any software experience with Pendo's all-in-one platform

Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences.

Increase revenue:
Increase revenue:

Drive 30% more conversions by optimizing your Product-Led Growth motion.

Cut costs:
Cut costs:

Reduce support ticket volume by 15% with personalized in-app onboarding, self-service resources, and user insights.

Reduce risk:
Reduce risk:

Decrease customer churn by 5% with AI-powered insights to help you improve retention and engagement.


We're trusted by industry leaders like:
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EXPLORE THE PENDO SXM PLATFORM

Every tool you need for better software experiences

Analytics
Guides
NPS
Listen
Session Replay
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Uncover trends in user behavior with Pendo Analytics

  • Evaluate product usage
  • Optimize every user journey
  • Never miss another insight
  • Rally teams around dashboards
  • Integrate your data
Customer logo

HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.

Deliver personalized guidance at the perfect moment

  • Personalize every experience
  • Jump start the creation process
  • Get users to value quickly
  • Create cross-app consistency
  • Embed helpful tips and resources
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SkuVault deflected 45% of support tickets.

Monitor and improve user sentiment

  • Identify and act on trends
  • Combine analytics with NPS
  • Understand usage volume
  • Access NPS by user segment
  • Gather AI-generated qualitative insights
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Okta used NPS to understand and improve user sentiment.

Turn feedback into excellent products

  • Capture user feedback efficiently
  • Identify trends in feedback
  • Prioritize product improvements
  • Increase customer satisfaction
  • Tie feedback to upsell opportunities
Customer logo

ESO cut months of analysis with AI-powered feedback management.

See software through your users' eyes

  • Identify friction points
  • Improve customer experience
  • Speed up issue resolution
  • Enhance data-driven decisions
  • Pinpoint user frustration
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Cin7 tripled in-app conversions and sourced $450k in projected monthly revenue.

Personalize communications, in-app and out

  • Synchronize messaging journeys
  • Personalize every experience
  • Automate based on action
  • Tie interactions to outcomes
  • Coordinate touchpoints across platforms
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Respage doubled email open rates and promoted in-app upsells.

Make software smarter,
smoother, and easier to use

Bad software experiences waste money, drive users away, and hurt your business. Great ones do the opposite. Pendo works to make your software more effective in every way.

396%

ROI

50%

Faster App Adoption

80%

Reduction in
Support Tickets

Don’t just take it from us

Hear what people have to say about Pendo.

Product

Management

Onboarding

Digital


Adoption

Onboarding

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Analytics

Onboarding

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2300+ deflected hours of rework in key internal tools in one month
Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.

– Gabi Ghali, Director of IT, Service management and Automation platforms, Red Hat

PENDO BY THE NUMBERS

820M

End users' experiences impacted

70%

of Pendo customers see a positive ROI within 6-8 months

62%

of customers say Pendo has increased feature adoption

18B+

Events processed daily

Pendo works seamlessly with the tools you use every day

Frequently asked questions

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Yes! Pendo can generally be installed in an hour or less.

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Yes! Pendo currently has 40+ integration partners to extend the power of Pendo with the tools your team uses every day. Connect to key business systems like Salesforce, Zendesk, Slack, and more to rally your cross-functional teams around your product.

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Pendo is a Software Experience Management (SXM) platform that enhances your software without requiring replacement. It provides insights into user behavior within your applications, allowing you to identify where users encounter difficulties. With Pendo, you can create in-app guides to assist users, iterate on your user interface instantly, and achieve these improvements without writing any code.


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Pendo offers a comprehensive suite of tools within a single platform, eliminating the need for multiple point solutions. It combines product analytics, in-app guides, user feedback collection, and more, providing a unified approach to understanding and improving user experiences. This integration ensures consistency and efficiency, reducing the complexities associated with managing multiple tools.


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Pendo empowers organizations to optimize software experiences, leading to higher revenue, lower costs, and reduced risk. By providing no-code tools, it enables teams to identify issues, optimize workflows, and improve usability without relying on engineering resources. This autonomy allows business users to take control while freeing up engineers to focus on other critical tasks, resulting in a win-win scenario for the entire organization.

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Pendo’s platform is designed to benefit various teams across an organization:


Product teams: Gain insights into user behavior, prioritize feature development, and enhance product experiences.


IT teams: Optimize software usage, reduce shadow IT, and enhance employee productivity.


Revenue teams: Understand prospect engagement, improve demos, and identify expansion opportunities. Leverage usage data to drive adoption, reduce churn, and grow revenue.


Customer Success teams: Monitor customer health metrics, proactively address issues, and improve retention.


Marketing teams: Deliver targeted in-app campaigns, drive user engagement, and support product-led growth strategies.


HR teams: Shape workforce strategy through optimized employee software experiences. Spot and fix digital friction points that harm productivity, engagement, and culture.


The all-in-one platform for digital transformation

We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.

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