AI Agents promise productivity. Prove it with Agent Analytics.
Your agents are answering questions. But are they solving problems? Pendo Agent Analytics is the first solution to help you:
Link AI prompts to user sentiment and outcomes like retention, conversion, or churn.
See and analyze what users ask agents, grouped by use case, segment, or role.
Spot where agents fail, remove user frustrations, and scale use cases that work.
Be the first to know when the product launches
Heard on The Product Growth Podcast
AI Agents promise productivity. Prove it with Agent Analytics.
Your agents are answering questions. But are they solving problems? Pendo Agent Analytics is the first solution to help you:
From AI experiments to impact that scales
Understand user intent by seeing what users actually ask agents, grouping by use case and segment
Connect interactions to outcomes by linking AI prompts to user sentiment and outcomes like retention, conversion, or churn
Prove and improve value by uncovering prompts that drive value, eliminate frustrations, and accelerate AI adoption
See adoption and intent
See which agents gain traction, what users aim to do, and where drop-off happens.
Connect activity to outcomes
Track how interactions impact conversions, completions, and churn to prove ROI.
Ensure safe, clear visibility
Monitor agent performance, catch compliance risks, and oversee usage across tools.
“Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.”
– Gabi Ghali, Director of IT, Service management and
Automation platforms, Red Hat
“Using Pendo allowed us to get a quick handle on the full scope of the problem.”
– Jonathan Rice, Principal Product Manager, Yahoo DSP
"Pendo is the platform to see exactly how your agents drive adoption, complete tasks, and even cut churn—no engineering lift, fully SOC 2 and HIPAA-ready."
– Aakash Gupta, Product Growth Newsletter & Podcast
Frequently asked questions
Agent Analytics measures how users engage with conversational AI agents. It shows what they ask, what happens next, and how those interactions impact business outcomes.
Yes! Getting started with Agent Analytics is simple and totally free. Learn how to get started with Pendo Free, or talk to a Pendo expert to learn more.
You can capture user prompts with no code by tagging the input box in your UI using Pendo’s Visual Design Studio. If you want to capture user inputs and AI outputs, developers just add a few lines of code.
Most agent tools stop at usage and conversation counts. Pendo links prompts to sentiment, task completion, adoption, and business impact, giving you a true proof of value.
Yes! Agent Analytics links user prompts and AI outputs to downstream metrics like task completion, cost savings, revenue impact, and customer retention. This makes it possible to prove the business value of your AI agents, not just measure usage counts.
