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Real, Actionable User Feedback in Minutes

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Pendo Vox uses the Net Promoter System (NPS) to help you collect, analyze, and share customer feedback quickly and easily.


Pendo VOX | NPS Survey
Pendo VOX | NPS Analytics
Pendo VOX | NPS Slack integration

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The Big NPS Playbook

More and more SaaS companies are using the Net Promoter System as a key indicator of customer satisfaction and growth potential. Digital companies aren’t alone in this. Over two-thirds of the Fortune 1000 use NPS as part of their customer feedback programs.

Feeling left behind? Don’t worry – there’s a big difference between using NPS and using it well. The Big NPS Playbook starts at 0. It walks through the NPS basics, and a step by step approach you can follow to build a mature NPS program in your organization.