How Okta uses Pendo Feedback to gather customer product requests through online community ->
Director of Customer Community and Online Support, Okta
Veronica is a customer experience leader, online community builder and strategist, with a knack for customer-centric sales and strategy programs. All stemmed from a relentless focus on the customer and those on the front lines helping customers realize value and be successful everyday. Her background and career expands over several industries including tech and software, financial services, and retail channels. Today, she leads Okta’s online experience and customer community transformation initiatives and team. She is passionate about people, helping colleagues and teams learn about customer experience and community strategies they need to succeed independent of what the marketplace does. Veronica is especially inspired to help people realize their potential and take their careers – and themselves – to unprecedented levels.