Mary Kidd

Systems Manager, Customer Operations,

Mary is the systems manager for the Customer Operations team at She joined in 2014, and has extensive experience building learning, knowledge, and support systems. She has led eight software implementations, built the operational framework for the organization’s first certification program, and worked with leadership to launch an award-winning customer training program. Mary manages a team of specialists who oversee 10+ cloud applications that serve and all subsidiaries.

Pendomonium 2022 poster