Pendomonium session(s)

From “built to last” to “built to change”: How United Airlines uses data and in-app guidance to drive the modern workforce forward ->

Andrew Harrison

Senior Manager - Operations, Products & Strategy, United Airlines

Andrew is the Senior Manager of Operations Products and Strategy at United Airlines.  His team is responsible for driving innovative technological solutions for internal operational teams, empowering them to make the best decisions for the airline and customers.  Andrew has been with United Airlines for 13 years in a variety of roles spanning Customer Service, Airport Operations, Loyalty & Marketing, Data Analytics, and Product Management.

Andrew holds a BS from Brigham Young University and an MBA from The George Washington University.  He lives in the Chicago suburbs with his wife and 4 kids. He loves a good book/movie/TV show, is an avid BYU sports fan, enjoys traveling and is just crazy enough to fly stand-by with a family of 6.

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