Delight Users Track Memorial Hall
Guide Orchestration: New tools to build a harmonious guide experience for users
11:30 am - 12:00 pm
In-app guides are a powerful tool, but with great power comes great responsibility. Tune in to hear how Eric Miller, a product manager, and Glenda Araya, a product designer, transformed a cluttered, overwhelming Guides portfolio into a well oiled machine at Imagine Learning. Walk away with actionable tips and best practices to manage your Guides and create the right roles to get other teams bought into the process. Then hear from Keren Wexler, senior director of product management, as she unveil the new features Pendo is building to help admins orchestrate their guide experience.
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