Delight Users Track Memorial Hall
Create unique learning experiences using Pendo guides
4:15 pm - 4:45 pm
Discover how you can take your in-app guides to the next level and leverage them for product training, coaching, and live support. You’ll hear from Alarm.com on how designed caller verification tools, interactive and decision-based installation wizards, engaging training interactions, and customer support IVR tools can boost the confidence, efficiency, and knowledge of Alarm.com’s Customer Support teams – as well as enhance the customer experience. Join us to learn how to build effective tools using JavaScript, HTML, CSS, and Pendo’s out-of-the-box features and leave with concepts to help you craft an engaging learning journey for your own Customer Support and Training teams, as well as your customers.
Speaker(s)

