Dig Into the Why – How Banzai Uses Pendo to Drive Product Decisions

Abstract

Startups are known for moving fast. At Banzai, the fast pace means the team needs to have productive conversations and dive into data around Banzai’s user experience to make quick, impactful product decisions. That’s where Pendo comes in.

Banzai’s Director of Customer Adoption Rachel Stanley and Chief Product Officer, Andy Linteau share how Pendo creates better alignment among the CS and Product teams. They break down how Pendo enables new conversations, better product visibility, and a stronger understanding of customers. The new insights allow for the team to continue to move fast and make valuable data-driven decisions.