The Success Triad: How People, Technology and Partners Come Together to Drive Success at Scale

Session Abstract

Great companies know that customer success is synonymous with business success. This success is driven by the confluence of people, technology, and partners acting seamlessly to achieve a common purpose. Learn how Essity, a leading global health and hygiene company, leveraged Strikedeck, Pendo, and ESG to deliver a better customer experience, reduce churn, and turn customers into advocates.

Session Speaker

Ashley McIlwain

Ashley McIlwain

Essity, Customer Success

Michael Harnum

Michael Harnum

ESG, CEO

Shreesha Ramdas

Shreesha Ramdas

Strikedeck, CEO & Co Founder