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Best Practices
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How to deflect support tickets at scale—and cut costs—with Pendo
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4 ways IT teams leverage Pendo to reduce risk
3 ways Pendo’s product team uses Listen to improve the product experience
Reclaiming banker time: How to get your team back in front of customers
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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The ‘vibe PM’ and the evolution of product management
‘Vibe coding’ and the future of software development
Thomson Reuters’ 5-step framework to measuring the value of analytics
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Community spotlight: How a former teacher became a Pendo superuser
Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
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News
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A year of innovation at Pendo: 2024 by the numbers
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Google’s A2A protocol and Pendo: Revolutionizing agent communication
Meet team management: Scaling collaboration for better software development
New Forrester study shows the Total Economic Impact of Pendo—and it’s significant
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Tag
Customer Success
All results
4m read
Aug 1, 2019
The Transition From Customer Success to Product Management
1m read
Jul 16, 2019
From Founding CSM to One of Many with Srajan Bhagat
1m read
Jul 6, 2019
Why your customer health scores are not working, with Irit Eizips, CSM Practice
1m read
Jul 1, 2019
Customer Training Best Practices & Quick Wins with Linda Schwaber-Cohen, Skilljar
5m read
Jun 2, 2019
How to build a customer health score from scratch
1m read
May 26, 2019
How to Manage Support Content with Kimberley Porter, Huddle
4m read
May 6, 2019
Five Misconceptions Product Has About Customer Success
1m read
Apr 30, 2019
How Customer Feedback Impacts Your Entire SaaS Org with Lisa Starita, Beekeeper
1m read
Apr 23, 2019
Using Video in Customer Success with Amaan Nathoo, Bonjoro
3m read
Apr 10, 2019
From One Power User to 10+: Xactly Uses Pendo VIA to Unlock Marketo for More Marketers
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