User churn happens when there is a significant gap between the value a product delivers, when users perceive that value, and what was promised by the brand.
Effective user onboarding can reduce user churn by speeding the learning curve, educating users about the value they are receiving, and delivering a consistent user experience from sales-to-signup-to-retention. Join Pendo VP of Product Shannon Bauman, and ShelvSpace Director of Customer Experience Dan Ray as they discuss harnessing the power of branding, user-validated design, and targeted user guidance to build an exceptional onboarding experience.
This interactive webinar will explore:
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