Understand
& Guide
Your Users
Pendo extends your product to capture all user behavior,gather feedback, and provide contextual help.
Robust Product Analytics
Capture all user activity without coding. Create detailed user segments, custom funnels, and more. Sync reports with Salesforce.
Measurements that Matter
Analyze specific page and feature usage. Roll up user data from an individual session to account-wide summaries.
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With Pendo you can easily add guides like this to your application without any coding or plugins.
Show Me »Personalized Guidance
Simplify the user experience with highly targeted messages, tooltips, and walk-throughs — delivered directly in your application.
Highly Relevant Feedback
Survey users in-application for better response rates. Monitor user satisfaction with NPS scores.
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Product & UX
at Invoca use Pendo to understand users like never before
Learn where users struggle in your application and why. Prioritize product improvements and help users complete tasks successfully.
After we launched a new dashboard, we saw that a number of users were going around it to the old pages. With Pendo, we could see who they were and how they were getting there. We were able to reach out and learn why they were still using the old pages.
Amy Andriano, Product Experience Manager
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Customer Success
at TrendKite use Pendo to supercharge user onboarding
Integrate product usage and customer relationship data for highly actionable insights. Increase customer value and reduce risk of churn.
We segmented our accounts based on their NPS responses. People that went through the onboarding process more quickly were clearly happier. This caused us to double-down on accelerating that process for our customers.
Becky Banasik, VP Customer Success
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Support
at Sprinklr use Pendo to provide more helpful help
Deliver help to customers right where and when they need it… right in your application. Reduce the number of support requests and increase satisfaction.
When we release new features, we can talk about them online without users having to go to our knowledge portal. Pendo is going to reduce the time we spend on support tickets, and give us a much better customer experience.
Murali Swaminathan, EVP Client Success & Engineering
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Pendo s Product Success
Uncover and attack what truly drives your product success.
Rich, Retroactive Analysis
Without any instrumentation or API calls, Pendo captures EVERYTHING a user does in your app. Visually tag features and Pendo will instantly analyze events back to the moment of installation.
Personalized User Guidance
Put user insights to work with highly individualized help. Educate users, drive preferred behavior and improve the user experience with in-application messages.
Powerful Segmentation
Build meaningful cohorts based on user demographics, in-app behavior, and survey responses. Import user data from Salesforce or other systems to study behavior across roles, pricing tiers, or any other dimension.
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Successful Products Powered by Pendo
Free Whitepaper
Why Product Data is Your Path to Success
Pendo’s new survey of nearly 200 product managers and executives shows that those with a more robust product analytics strategy are more profitable, grow faster and have lower churn than their competitors. How do you stack up?
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Here are two ways you can get started with Pendo today
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capturing user activity and
personalizing guidance
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Pendo can improve your
product experience
