Exceptional user experiences fueled by exceptional product insights

Pendo helps UX professionals see where users struggle in their applications and easily guide them to success

User experience insights from our blog

Elements of a Great User Experience

Design should focus on the users first, before shaping the technology around it. This is called “user-centered design” and three important activities underpin it…

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The Dynamic Duo: Product Management and UX

The responsibilities of Product and UX Design overlap. Embrace the overlap and prosper; deny the overlap and wallow in anguish.

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Design is the New Black

It’s hard to escape discussions around design these days. Design thinking is being broadly embraced by large (and small) organizations across industries, and not just by their design departments.

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User insights accelerate adoption of a new interface

“We used Pendo to reach out to all of the heavy users of that page to gather feedback prior to migrating them to the new interface. As a result they were much happier with the move.”

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Offer contextual help — right in your interface

Easily help your users successfully complete tasks and use more of your application, by adding quick explanations or how-tos. Increase usability without cluttering the user experience.

See where users succeed easily — and where they fail

Define custom funnels to follow users through specific tasks and how efficiently they complete them. See which steps lose users, and identify opportunities to streamline the user experience.

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5 Rules for Improving Product Engagement

Understand how customers engage with your product at the most granular level, and how can you affect that customer behavior to maximize their usage of your application.

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