PNDMx London

Build what matters

The Mermaid,
London, UK

November 4–5,
2026

Why join us in London

Learn new skills

Whether it’s an unexpected way to use Pendo or a framework you hadn’t considered before, you’ll leave PNDMx with new skills—from foundational to hands-on to technical—to advance your career.

Grow your network

PNDMx draws in software leaders from around the world. Expand your reach, make friends, and forge connections that drive your personal brand and business forward.

Energise your team

Take a break from the office while investing in your team’s growth. You’ll leave PNDMx feeling refreshed and ready to breathe new inspiration into your work.

Speakers

Hear from industry leaders

  • Harry Stebbings, Founder

    Harry Stebbings

    Founder

  • Todd Olson, Co-founder & CEO

    Todd Olson

    Co-founder & CEO

  • Frances Ibe, Product Executive

    Frances Ibe

    Product Executive

  • Gabriele Mazzini, EU AI Act Architect

    Gabriele Mazzini

    EU AI Act Architect

  • Betsy Shaak, VP of Product

    Betsy Shaak

    VP of Product

  • Nader Balata, Director of Product Operations

    Nader Balata

    Director of Product Operations

  • Helene Passignani, Senior Product Marketing Manager

    Helene Passignani

    Senior Product Marketing Manager

  • Jenn Yorke, Chief Customer Officer

    Jenn Yorke

    Chief Customer Officer

  • Tracy Mack, Head of Product Experience

    Tracy Mack

    Head of Product Experience

  • Saqib Sabir, Senior Implementation Manager

    Saqib Sabir

    Senior Implementation Manager

View all speakers

Agenda overview

Wednesday 4 November, 2026

10:00 AM – 5:00 PM

Mind the Product AI Hackathon (Separate Registration Required)

10:00 AM – 4:00 PM

Workshop

Workshop: You’ve inherited Pendo - Let's set you up for success

Thursday 5 November, 2026

8:30 AM – 9:30 AM

Registration, light breakfast, and networking

9:30 AM – 10:15 AM

Keynote

Opening Keynote: Building what matters, wherever you work

Todd Olson, CEO & Co-Founder @ Pendo

Aly Mahan, Portfolio Product Operations Manager @ Pendo

Niamh Jones, Lead Product Manager @ Pendo

10:15 AM – 10:45 AM

Keynote

The scarcity shift: Why judgement is becoming the new competitive advantage

Frances Ibe, Product Executive @ Worth Building

10:45 AM – 11:15 AM

Break

Coffee & networking break

11:15 AM – 12:00 PM

Panel Discussion

Putting agents to work, and making sure they deliver

Josh Mendelsohn, VP, Product Marketing @ Pendo

Jane Smith, Field Chief Data and AI Officer @ ThoughtSpot

Erin Casali, VP/Sr. Director of Product and Design @ Xero

Christian Ryan, Manager, Applied AI Engineering @ Anthropic

12:00 PM – 12:45 PM

Keynote

The architect's verdict: What building accountable AI really requires

Gabriele Mazzini, EU AI Act (architect & lead author)

12:45 PM – 2:00 PM

Lunch & networking

2:00 PM – 2:45 PM

Breakout Session

Building buy-in: The internal playbook for a lasting culture of adoption

Helene Passignani, Senior Product Marketing Manager - Digital Adoption @ Amex GBT

2:00 PM – 2:45 PM

Breakout Session

Making sense of complexity: First steps Pendo MCP at Sage

Aly Mahan, Portfolio Product Operations Manager @ Pendo

Niall Geraghty, Product Analytics Manager @ Sage

2:00 PM – 2:45 PM

Breakout Session

Winning the first 90 days: One model, every touchpoint, every region

Tania Aubry, Director, Customer Engagement Health Markets @ Elsevier

2:00 PM – 2:45 PM

Breakout Session

The board wants proof: Turning product data into executive decisions

Jenn Yorke, Chief Customer Officer @ Board Intelligence

2:45 PM – 3:00 PM

Movement break

3:00 PM – 3:45 PM

Breakout Session

From data chaos to decisions: How CUBE measures what actually matters

Tracy Mack, Head of Product Experience @ CUBE

3:00 PM – 3:45 PM

Breakout Session

Pendo at banking scale: How HSBC measures impact across 50+ apps

Saqib Sabir, Senior Implementation Manager @ HSBC

3:00 PM – 3:45 PM

Breakout Session

Nine agents, one scorecard: Docebo’s playbook for quantifying agent value

Nader Balata, Director of Product Operations @ Docebo

3:00 PM – 3:45 PM

Breakout Session

We got faster at everything except being sure

Betsy Shaak, VP of Product @ Voxpopme

3:45 PM – 4:00 PM

Movement break

4:00 PM – 4:45 PM

Keynote

Fireside chat with Harry Stebbings and Nakul Narayan

Todd Olson, CEO & Co-Founder @ Pendo

Harry Stebbings, Founder @ 20VC

Nakul Narayan, Head of Product @ Lovable

4:45 PM – 5:00 PM

Closing remarks

5:00 PM – 6:30 PM

Reception

Evening reception

Register now

Ticket options

Conference Only

Access to the main conference on 5 November

£199Early Bird

Early bird pricing through 30 September. £299 regular price.

  • Keynotes
  • Breakout Sessions
  • Exclusive Pendo Swag
  • Networking
  • After Party
  • All Meals
Register for the Conference
Best value

Workshop Bundle

Full day workshop plus access to the main conference

£249Early Bird

Early bird pricing through end of September. £349 regular price.

  • Full day Workshop on 4 November
  • Keynotes
  • Breakout Sessions
  • Exclusive Pendo Swag
  • Networking
  • After Party
  • All Meals
Register for Workshop Bundle

Group Discounts

Bringing 5 or more team members? You will automatically receive 20% off registration by registering as a group. If you have a group of 10 or more, automatically receive 30% off each ticket. For additional group discount questions, email us at events@pendo.io for assistance.

Partner with PNDMx London

PNDMx attendees at a sponsor booth

Become a sponsor

Want to elevate your brand and meet key decision makers? Email events@pendo.io to explore sponsorship opportunities.

Get in touch